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About Us – LinguaVox Translators & Interpreters

LinguaVox Translation Agency
At LinguaVox Translators & Interpreters we fully understand your translation requirements and deal with them with the utmost professionalism and dedication. We are a well-established and reputable translation agency with over 13 years’ experience in the translation and interpreting services market.

LinguaVox Translators & Interpreters was established in 2000 by professional translator Francisco Fernández. Initially, LinguaVox was a small operation based in the Basque country (Northern Spain), and catered mainly to larger translation agencies that required English translation, editing, and proofreading services to and from the main languages spoken in this area: Spanish, Basque, and French.

LinguaVox  Translators – Your Technical Translation Agency

At the outset, LinguaVox’s team consisted of only four members of staff, including three in-house translators and revisers (who were native speakers of the languages mentioned above), and an IT specialist. Over the years, the demand for professional translation services worldwide increased at vertiginous speed. This factor, coupled with the expansion of the European Union, contributed to the growth of LinguaVox’s client database, which went from being made up of other translation agencies to consisting of a wide array of customer profiles, including industries in the technical, financial, scientific, medical, life sciences, automotive, engineering, pharmaceutical, and health care fields. To meet the increased demand for specialist services, LinguaVox expanded its team of in-house translators and hired the services of professional freelancers. The number of target languages in demand also experienced significant growth, and currently LinguaVox offers translation services in more than 150 languages.

Lastly, we have seen the need to expand the areas covered by the technical expertise of our translators, so that now we do not limit ourselves to technical translations, but we offer a wide ranging repertoire of specialised services, including medical and legal translations, software localisation services, patent translation services, as well as multimedia and certified translations.

Quality standards and customer service at LinguaVox Translators & Interpreters

At LinguaVox Translators & Interpreters we keep up to date with the latest technological advances in the field of translation. We employ state–of–the-art industry-specific translation tools in every project to ensure that all our clients receive the most accurate and rigorous translation services.

Our goal is to build and maintain long-term professional relationships with all our clients. To ensure customer satisfaction and return business, we have implemented a quality oriented process in all our translation services, which facilitates the evaluation of our performance from an objective point of view. An increasing number of satisfied customers bears witness to our efforts to meet the highest quality and customer service standards.

LinguaVox Quality Certificates – ISO 9001 Certified Quality Management System + UNE EN-15038 Certified Translation Services

At LinguaVox Translation Agency we hold the firm belief that delivering quality services is an ongoing process. Therefore, and for the past eight years, we have set in place a series of stringent quality procedures that conform to international standards. We proudly comply with European ISO 9001 standards, as well as with industry-specific quality standards like EN-15038. Our first ISO certification was awarded in the beginning of 2006, when LinguaVox’s Quality Management System received confirmation of compliance with ISO 9001:2000 standards. Three years later, and as proof of our ongoing commitment to upholding the highest quality procedures, we were certified to ISO 9001:2008 standards.

As for the European normative EN-15038, (considered to be the most reliable certification method to guarantee consistency and quality of translation services), our agency was certified as compliant with all the relevant standards in the spring of 2008, less than two years after the normative was implemented at European level.

By being certified as compliant with both ISO 9001 and EN-15038, LinguaVox Translation Agency became one of the first European translation agencies to hold this double quality certification. As a potential client, what this means to you is that at LinguaVox we do not only guarantee quality checks on our process management system, but we can also pledge to applying the most stringent quality procedures to selection of personnel, the client–language service provider relationship, and the whole translation process, from beginning to end.

LinguaVox – Written Translation Services in 150 languages

Due to all of the above, LinguaVox Translation Agency is proud to be among the world’s leading language service providers. During its first thirteen years of existence, our translation agency has evolved from a small operation company to a global provider with an excellent reputation among many international clients. We have gone from translating into three target languages to providing specialised translation services in over 150 languages, and similarly, we have gone from employing only four members of staff to working with more than 360 target language native professionals in translation and revision services. Over one thousand satisfied customers around the world constitute our most valuable guarantee.

Our professional translators can translate any English document into most world languages, including Spanish, French, German, Portuguese, Italian, Chinese, Arabic, Japanese, Russian, Basque, Bengali, Bulgarian, Burmese, Catalan, Czech, Danish, Dutch, English, Estonian, Finnish, Greek, Hebrew, Hindi, Urdu, Hungarian, Indonesian, Irish, Javanese, Kannada, Korean, Latvian, Lithuanian, Malay, Malayalam, Marathi, Norwegian (Bokmål and Nynorsk), Oriya, Pashto, Persian, Polish, Punjabi, Romanian, Serbian, Bosnian, Croatian, Slovak, Slovene, Swedish, Tagalog, Tamil, Telugu, Thai, Turkish, Ukrainian, Vietnamese, Welsh, etc. We also offer translation services in language combinations without English: Spanish to French, German to Italian, Portuguese to Dutch, Swedish to Finnish, Japanese to Norwegian, etc.

LinguaVox Translation Agency – What sets us apart from our competitors

Some of our unique selling points as a language service provider include the following:

  • A multilingual and fully trained customer support team, which can answer your queries in English, French, German, Italian, Swedish, Basque and Spanish
  • Unbeatable turnaround times. Large translation volumes are not an issue for LinguaVox, as we work with a large database of professional translators, revisers, proofreaders, and interpreters who can meet the tightest deadlines without compromising quality
  • Each translation project is managed by a highly qualified project manager with experience in the required language combination
  • No language combination is too exotic for us. We are able to provide translation services in more than 1,500 language pairs
  • LinguaVox Translation Agency employs a team of multilingual DTP engineers who are proficient at using the major Desktop Publishing software packages, including (but not limited to) PageMaker, FrameMaker, Illustrator, and Quark. Our technological expertise extends to our team of translators, who are skilled at using industry-specific translation packages like Wordfast, Atril Déjà Vu, Across, and SDL Trados
  • We offer interpreting services in the most common languages in nearly every major European and American city. Our qualified interpreters can help you with simultaneous, consecutive, and bilateral interpreting services, among many others
  • We are one the few translation agencies offering a triple translation guarantee: we comply with ISO 9001 standards, EN-15038 regulations, and additionally, we perform in-house quality checks on all our projects

Our dedicated translation team

At LinguaVox Translation Agency we believe in the human factor. Every member of staff is experienced and qualified. We take recruitment very seriously, so that you as a client do not have to worry about who is managing your project.

Our Translation Project Managers

Our project managers are native speakers of Spanish, English, French, and Basque, in addition to being proficient in other languages like German, Italian or Swedish. We only employ project managers who have either a Master degree in Translation and Interpretation, and / or a Master in English, Spanish or French Studies. Apart from being highly skilled translators themselves, our project managers are experts in the fields of medical, legal, and technical translations, just to name a few.

All of the above guarantees that you will have a knowledgeable point of contact to assist you throughout the translation process.

Professional Translators, Proofreaders, Revisers, Reviewers

As for our translators (whether they are in-house or freelance), we require that they are holders of a recognised degree in Translation and that they have a minimum of five years of verifiable experience working in the translation industry. Alternatively, our translators may have a degree in an unrelated field, plus two years of documented experience as translators.

We also insist that our translators only work into their target language. In cases where that is not possible (such as in minority language combinations), we will always inform you prior to accepting a project.

Our team of revisers, reviewers, and proofreaders has been selected taking into account their outstanding attention to detail abilities and their knowledge of the target language.